Turning Red to Black Blog

Turning Red to Black Blog

Turning Red to Black Blog: Discussing Topics Related to Revenue Cycle Management, Debt Collection, Debt Recovery, Debt Management, Billing Operations and Billing Procedures

Preparing for the New CFPB Rules for Debt Collection

Rules, Regulations, and CFPB, Oh My!

Common Sense Prevails… Part 2: Defining an ATDS

Accelerating Your Collections

The Simon's Way

A Day in the Life: Theft by Dispute

ACA Urges Accounts Receivable Industry to Contact Congress

Hit the One in the Middle

Can't You Hear Me Knocking?

Tax Season Brings Opportunity for Accounts Receivable

ATTENTION: H.R. 5330 is Poised to Disrupt Accounts Receivable for Healthcare Organizations

Keeping Patient Responsibility in Mind When Collecting on Delinquent Accounts

Time Is Money, So What Are You Waiting For?

Why Providers Should Care About the CFPB’s Proposed Rules Changes

What America’s Debt Load Means for Accounts Receivable Managers

First Come, First Serve: Americans Facing Smaller Tax Refunds in 2019

Creativity Collects Money

Common Sense Prevails… When Consent is Contractual

Keeping Patients and Customers in Mind: Why It’s Better to Pursue Your Debt Through a Third-Party Than to Sell it Outright

My First Time at HFMA

By the Numbers: Offsetting Your Organization’s Losses

The Value of the Care You Receive

The Impact of Third-Party Debt Collection on the American Economy

Who's Got Your Six? We do.

Top Five Ways to Increase your Collections ROI

The RCM Professional's Halloween Goody Bag

Addressing Communication Options in Patient Agreements

We’re Not Your Typical Call Center. We’re a Finely Tuned Operation.

We Don’t Hire Debt Collectors. We Create Them.

Negotiating with a Debtor Part 3: Knowing the Difference Between a Payer and a Staller

Negotiating with a Debtor Part 2:  Achieving a Satisfactory Payment Arrangement

Negotiating with a Debtor Part 1: Using Standard Criteria to Maximize Collections Returns and Keep the Cost of Recovery as Low as Possible

A Revenue Cycle Professional’s Christmas Wish List

Setting the Table for Improved Recovery

An Honest Message: The Holidays Are No Time to Skip Payments

Creating a Successful Accounts Receivable Plan for Your Organization

When is enough, enough?  When is it time to place an account in collections?

What to Do with an Irate Caller in 3 Easy Steps

What Kind of Protocol is Necessary for an Effective Debt Recovery Program?

Now That Your Accounts are in Collections, What’s Next?

Convincing Your CIO that it's Time to Use a Collection Agency

Convincing Your CFO that it’s Time to Use a Collection Agency

Convincing Your CEO that it’s Time to Use a Collection Agency

Choosing the Best Collection Agency You Possibly Can: Understanding the Technology and Information Capabilities of a Debt Collection Firm

How Simon's Maximizes Recovery During Tax Season

Top Five Things Revenue Cycle Managers should do to Maximize their Collection Revenue for the First Quarter

Trickle Down Charity in the Healthcare Industry

Statistical Analysis is Changing the Game for Collection Agencies

RCM WEbinar Recap

Tipping Point #3 - Our Clients' Tool Belt

Tipping Point #2 - How Big is Your Toolbox

Tipping Point #1 - Information Matters

Mobile Payments Increase Receivables

What the New FICO Formula Means for You

Are We Underestimating the Value of a Human Being?

Satisfied Employees Directly Correlates to Increased Profitability

Say What??? (Oh yeah, say nothing.)

For Many Americans Achieving the ‘American Dream’ Means Being Debt Free

Millennials Substituting Homes and Vehicles for… Phones!?

Behind the Times

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From the Owner's Corner

Simon's Cares

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The Simon's Method of Debt Collection

Simon’s utilizes an advanced information system and employs a fully trained and experienced staff of collectors operating in a state-of-the-art call center. But there is much more that goes into our collection philosophy.


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Our staff is always ready to respond to your requests and questions.  Please click the button below to contact our sales or client services teams or reach us by phone at 1-866-454-8701.  For consumer concerns, please call 1-844-588-8833.