OUTSOURCING YOUR EARLY-OUT SELF-PAY ACCOUNTS
PRE-COLLECT and Early-Out/Self-Pay SERVICEs REDUCE YOUR DAYS IN A/R AND DRAMATICALLY INCREASES YOUR OVERALL COLLECTION EFFORTS BY LOWERING YOUR COST AND LIMITING YOUR BACKEND EXPOSURE TO HIGHER COLLECTION RATES.
As patients have become responsible for larger portions of their health care bills, due to high-deductible and high co-pay plans, it is extremely important to utilize a collection program that provides a high level of customer service and uses a tone that is encouraging and supportive of your patients. This service represents the first line of pro-active defense for your billing department and will dramatically improve the rate of return for your entire A/R.
A lot of health care organizations have become overwhelmed by these self-pay patient accounts due to limited resources and space available to them. It is simply more profitable for these organizations to use the space they have to increase or improve the core services they offer. Simon's Agency, Inc., offers a similar service that we call our Accelerator Program which allows an organization to place accounts with us earlier than they might otherwise. This service provided a patient-centered extension of your organization that increases the recovery rate on self-pay accounts at a fraction of the cost to your organization. Our goal is to move your A/R upfront faster while reducing your backend exposure to higher collection rates. This will save your organization money while allowing it to re-purpose its manpower back to core competencies.
Our program still falls under FDCPA protections which means that while accounts must be in default (as defined by your organization) your patients will still receive service that is regulated under collections statutes. For more information about this program, please contact us using the form on this page or click here.
If your organization is looking to use a third-party agency to collect accounts that are not in default and act as an extension of your billing team, Simon's can still help your organization in this process. Please contact us to learn more.
Simon's Accelerator and Early-Out Self-Pay Services Include:
- SECURE & EASY FILE PLACEMENT | PayNetRx offers safe and easy transmission of your files through our online portal.
- HIGH VOLUME CALL TEAM | PayNetRx utilizes the latest technology to conduct outgoing calls to every patient and puts a human on the phone for every inbound call received.
- A/R MANAGEMENT | Facilitation for all patient accounts and administration of client approved payment plans.
- LETTER SERVICE | Printing, mailing and monitoring of up to four reminder letters for each and every patient.
- PAYMENT PROCESSING | Check and credit card payment processing through a dedicated lock box and secure online payment portal.
- AUTOMATIC TRANSITION OF DEBT | Easy transition of unresolved pre-collection debts to traditional collections service provided by PayNetRx’s sister company, Simon's Agency.
- INSURANCE | During follow-up with patients, when insurance information is uncovered or provided, the patient account is referred back to the client for follow-up.