--- title: From the Owner's Corner description: The accounts receivable management industry is currently under tremendous pressure from state and federal regulators as well as litigious attorneys who are making life very difficult for agencies to the extent that they are rewarding bad behavior and affecting everyone's bottom line.  The good news is that there are things that we can do together as partner organizations to not only improve the way we communicate with your patients and customers but ultimately give them more ways to communicate with us – ways in which they want to communicate - while protecting each other from needless litigation! image: https://www.simonsagency.com/hubfs/Images/Blogs/Owners%20Corner/fire-and-water-2354583-1440x500-OC.jpg --- [![](https://www.simonsagency.com/hs-fs/hubfs/Logos/Simons-Agency-Logo-2017-shadow.png?width=2050&height=581&name=Simons-Agency-Logo-2017-shadow.png)](http://simonsagency.com) - [Home](https://www.simonsagency.com) - [About](https://www.simonsagency.com/about/) - [The Simon's Method](https://www.simonsagency.com/begin-recovery-now/) - [Contact](https://www.simonsagency.com/contact/) - [Testimonials](https://www.simonsagency.com/about/testimonials/) - [Employment](https://www.simonsagency.com/employment-opportunities/) - [Services](https://www.simonsagency.com/services/) - [Begin Recovery Now](https://www.simonsagency.com/begin-recovery-now/) - [Debt Collection](https://www.simonsagency.com/services/debt-collection/) - [Medical Debt Collection](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/) - [Hospitals](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/hospitals) - [Physician & Groups](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/physicians) - [Ambulance](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/ambulance) - [Urgent Care](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/urgent-care) - [Convalescent](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/convalescent-care) - [Dental](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/dental-groups) - [Consumer Debt Collection](https://www.simonsagency.com/services/debt-collection/consumer-debt-collections/) - [Commercial Debt Collection](https://www.simonsagency.com/services/debt-collection/commercial-debt-collections/) - [Municipal Debt Collection](https://www.simonsagency.com/services/debt-collection/municipal-collections/) - [Submit RFP](https://www.simonsagency.com/rfp) - [Accelerator](https://www.simonsagency.com/accelerator) - [Early-Out Self-Pay/Pre-Collections](https://www.simonsagency.com/early-out-self-pay-collections) - [Litigation](https://www.simonsagency.com/services/litigation/) - [Request for Speaker](https://www.simonsagency.com/speaker) - [Resources](https://www.simonsagency.com/resources) - Reporting - [Client Access Web (CAW)](http://reporting.simonsagency.com) - [How to Send Placements](https://www.simonsagency.com/placing-your-accounts-with-simons-agency) - [FAQ](https://www.simonsagency.com/faq) - [Submit RFP](https://www.simonsagency.com/rfp) - [Contact](https://www.simonsagency.com/contact/) - [Blog](https://www.simonsagency.com/blog) - [News](https://www.simonsagency.com/news) - [Simon's Cares](https://www.simonsagency.com/blog/simons-cares) - [Turning Red to Black](https://www.simonsagency.com/blog/turning-red-to-black) - [From the Owner's Corner](https://www.simonsagency.com/from-the-owners-corner) - [Pay Bill](https://paysimons.com) # From the Owner's Corner ## A SPECIAL FEATURE OF REGULATOR NEWS AND STRATEGY ### Welcome to the Owner's Corner The accounts receivable management industry is currently under tremendous pressure from state and federal regulators as well as litigious attorneys who are making life very difficult for agencies to the extent that they are rewarding bad behavior and affecting everyone's bottom line.  The good news is that there are things that we can do together as partner organizations to not only improve the way we communicate with your patients and customers but ultimately give them more ways to communicate with us – ways in which they *want* to communicate - while protecting each other from needless litigation!  “From the Owner’s Corner” will feature blog posts with important messages concerning challenges we are facing and the ways that we are moving to educate our clients and  improve their revenue cycles to positively  impact their bottom line.  These are issues that will affect your organization directly and indirectly as they will affect your third-party partners in the way that they deliver their products and services to you. We wish you all the best in this New Year as we continue to turn your** RED** *to* **BLACK**.   ### From the Owner's Corner Blog Posts ### CONTACT CLIENT SERVICES DIRECTLY - **1-866-454-8701** (ext. 200) - [clientservices@simonsagency.com](mailto:clientservices@simonsagency.com) - [Printable Client Services Contact Sheet](https://www.simonsagency.com/hubfs/Pdf/3%20Contact%20List%202020.pdf)   ### LINKS TO CLIENT RESOURCES Simon's offers a centralized location for Client Resources and helpful links: - [Client Resources Home](https://www.simonsagency.com/resources) - [Frequently Asked Questions](https://www.simonsagency.com/faq/) - [Simon's Exclusive Referral Program](https://www.simonsagency.com/referrals) - [Submit Your RFP to Simon's](https://www.simonsagency.com/rfp)   ### SIMON'S CLIENT ACCESS WEB (CAW)  Simon's offers its clients a secure online portal for placements and reporting: - [Simon's Client Access Web Portal](http://reporting.simonsagency.com)  - [CAW Monthly Training Webinar Sign-up](https://www.simonsagency.com/training) - [CAW Fast Track Cheatsheet](https://www.simonsagency.com/hubfs/Pdf/CAW%20Fast%20Track%20Cheatsheet.pdf) - [CAW Placements Cheatsheet](https://www.simonsagency.com/hubfs/Pdf/Simons_Placements.pdf) - [How to Send Placements to Simon's](https://www.simonsagency.com/placing-your-accounts-with-simons-agency) - [Simon's Medical Placement Form](https://www.simonsagency.com/hubfs/Xls/Simons%20Medical%20Placement%20Template.xltx) - [Simon's Business to Consumer Placement Form](https://www.simonsagency.com/hubfs/Xls/Simons%20B2C%20Placement%20Template.xltx) - [Simon's Business to Business Placement Form](https://www.simonsagency.com/hubfs/Xls/Simons%20B2B%20Placement%20Template.xltx)   ### LINKS TO SIMON'S BLOGS  Simon's offers three different blogs to help educate clients on the different aspects of A/R, from collections to billing and revenue cycle management. You may follow the links below or check out our monthly client e-newsletter "Simon's Says" which you will receive for free as a valued customer: - [Turning Red to Black](http://www.turningredtoblack.com) - [From the Owner's Corner](https://www.simonsagency.com/from-the-owners-corner) - [Simon's Cares](http://www.simonscares.com)   ### CLIENT E-NEWSLETTER Click below to visit the archive for Simon's exclusive monthly e-newsletter, "Simon's Says" and to sign-up to receive the e-newsletter via email each month. - [Simon's Says Archive](https://www.simonsagency.com/simons-says) - [ ![facebook-icon-logo-png-transparent](https://www.simonsagency.com/hs-fs/hubfs/facebook-icon-logo-png-transparent.png?width=40&height=40&name=facebook-icon-logo-png-transparent.png)](https://www.facebook.com/simonsagencyinc) - [ ![logo-white](https://www.simonsagency.com/hs-fs/hubfs/logo-white.png?width=36&height=37&name=logo-white.png)](https://twitter.com/simonsagencyinc) - [![Simon's Agency LinkedIn](https://www.simonsagency.com/hs-fs/hubfs/Images/linked-in-logo.png?width=45&height=45&name=linked-in-logo.png)](https://www.linkedin.com/company/simons-agency) - [ ![Youtube-icon-vector-03](https://www.simonsagency.com/hubfs/Youtube-icon-vector-03.svg) ](https://www.youtube.com/user/simonsagencyinc) ### Who is Simon's Agency - [Home](https://www.simonsagency.com/) - [About](https://www.simonsagency.com/about/) - [News](https://www.simonsagency.com/news/) - [Contact](https://www.simonsagency.com/contact/) - [Testimonials](https://www.simonsagency.com/about/testimonials/) - [Employment Opportunities](https://www.simonsagency.com/employment-opportunities/) - [Simon's Cares](https://www.simonsagency.com/blog/simons-cares) ### Simon's Client Web Portal - [Simon's Client Access Web Portal](http://reporting.simonsagency.com) - [CAW Monthly Training Webinar Signup](https://www.simonsagency.com/training) - [CAW Fast Track Cheatsheet](https://www.simonsagency.com/hubfs/Pdf/CAW%20Fast%20Track%20Cheatsheet.pdf)  - [CAW Placements Cheatsheet](https://www.simonsagency.com/hubfs/Pdf/Simons_Placements.pdf) ### Debt Collection Services - [The Simon's Method](https://www.simonsagency.com/begin-recovery-now/) - [Debt Collection](https://www.simonsagency.com/services/debt-collection/) - [Healthcare Collections](https://www.simonsagency.com/services/debt-collection/medical-claims-collections/) - [Consumer Collections](https://www.simonsagency.com/services/debt-collection/consumer-debt-collections/) - [Commercial Collections](https://www.simonsagency.com/services/debt-collection/commercial-debt-collections/) - [Municipal Collections](https://www.simonsagency.com/services/debt-collection/municipal-collections/) - [Pre-Collections](https://www.simonsagency.com/early-out-self-pay-collections) - [Early-Out Self-Pay](https://www.simonsagency.com/early-out-self-pay-collections) - [Litigation](https://www.simonsagency.com/services/litigation/) ### Simon's Client Resources - [Client Resources Home](https://www.simonsagency.com/resources) - [Frequently Asked Questions](https://www.simonsagency.com/faq/) - [Simon's Exclusive Referral Program](https://www.simonsagency.com/referrals) - [Submit Your RFP to Simon's](https://www.simonsagency.com/rfp) - [Request a Speaker for Your Event](https://www.simonsagency.com/speaker) - [Simon's Blogs](https://www.simonsagency.com/blog) - [Website Accessibility Statement](https://www.simonsagency.com/accessibility) ### Simon's Agency, Inc. For all consumer inquiries: **Toll-Free:** 1-844-588-8833 **Phone:** 315-454-8833 [www.paysimons.com](https://paysimons.com) For all sales and client inquiries: **Toll-Free:** 1-866-454-8701 **Phone:** 315-454-8700 [New York (Corporate Office)](https://www.simonsagency.com/new-york-collection-agency/) 4963 Wintersweet Dr. Liverpool, NY 13088  [*Directions*](https://www.google.com/maps/place/Simon's+Agency,+Inc./@43.116904,-76.145093,17z/data=!3m1!4b1!4m2!3m1!1s0x0:0xaea4ee4a7428258a) Mailing Address Simon’s Agency, Inc. PO Box 5026 Syracuse, NY 13220 [![The Association of Credit and Collections Professionals & New York State Collectors Association](https://www.simonsagency.com/hs-fs/hubfs/Images/banner/footer%20logo%20box%201x3-ACA-NYSCA.png?width=360&name=footer%20logo%20box%201x3-ACA-NYSCA.png "The Association of Credit and Collections Professionals & New York State Collectors Association")](http://www.acainternational.org) ![MGMA Affiliate Member](https://www.simonsagency.com/hs-fs/hubfs/Images/Footers/footer%20logo%20box%201x3-MGMA19.png?width=360&name=footer%20logo%20box%201x3-MGMA19.png "MGMA Affiliate Member") [![](https://www.simonsagency.com/hubfs/image-png-2.png)](https://www.debtlink.com/ny/liverpool/collection-agencies/simon-s-agency-inc) Simon's Agency, Inc. are debt collectors attempting to collect a debt. Any information will be used for that purpose. NMLS #1584752 ©2020  Simon's Agency, Inc.