Over the previous three months, Simon's Agency and its staff made it a priority to recognize and contribute to organizations and neighbors in the spirit of honoring our Hometown Heroes who have made a special impact in our local community.
First and foremost, we would like to put consumers’ minds at ease – No, we are not coming for your stimulus checks! We understand that for many, this check represents a lifeline for themselves and their families during this challenging time and it is in no one’s best interest to hijack the intended purpose of this stimulus. For some this money will put food on their tables while for others it will allow them to pay down debt – by their own choice.
Today Simon’s Agency, Inc. is launching a new feature to its communications in an effort to share some of the challenges that both our agency and our clients face as we head into 2020. As you may know the Consumer Financial Protection Bureau (CFPB) is preparing to roll out new regulations specific to debt collection this year which will set the rules for many years to come and should embrace new ways of communicating from texting to chat to email to communications channels that are only now being developed.
Simon’s Agency will be hosting its third annual volunteer day on Saturday, November 9th at the Samaritan Center located at 215 North State Street (formerly St. John the Evangelist Catholic Church). Leading up to this we will be collecting items to give to the Samaritan Center and will drop them when we go. If you would like to donate any items you can mail them to: Simon’s Agency, Inc., c/o John Viggiano, 4963 Wintersweet Drive, Liverpool, NY 13088. You may also drop items to Simon’s Monday through Friday by appointment. Please email us to arrange a time. We are generally available M-F 9am-5pm. As always you may also donate directly to the Samaritan Center. Please visit www.samcenter.org/how-you-can-help for more information.
Simon’s Agency's COO, Tim Buckles participated in ACA International's Washington Insights Fly-In May 14-16, 2019. Tim joined nearly 100 collection agency representatives from around the country in Washington, DC to share the points of pain that many of these agencies are currently dealing with. Tim introduced a round table discussion by describing Simon's own advocacy efforts with regard to stringent and often-times contradictory rules and regulations for the industry.