Simon's Agency News

Simon's Agency News

Simon's Agency Volunteer Day 2018

Simon’s Agency will be hosting its second annual volunteer day on Saturday, November 10th at the Samaritan Center located at 215 North State Street (formerly St. John the Evangelist Catholic Church).  Leading up to this we will be collecting items to give to the Samaritan Center and will drop them when we go.  If you would like to donate any items you can mail them to:  Simon’s Agency, Inc., c/o John Viggiano, 4963 Wintersweet Drive, Liverpool, NY 13088.  You may also drop items to Simon’s Monday through Friday by appointment. Please email us to arrange a time. We are generally available M-F 9am-5pm.  As always you may also donate directly to the Samaritan Center.  Please visit for more information.

Simon’s Agency, Inc. Receives HFMA Peer Review Designation

CHICAGO, IL – The Healthcare Financial Management Association (HFMA) recently reviewed Simon’s Agency's Debt Collection Services using the Peer Review process. After undergoing the rigorous review, Simon’s Agency’s Debt Collection Services for Healthcare has been awarded the “Peer Reviewed by HFMA®” designation.

Centerstate CEO announces Simon's as a "Business of the Year" Finalist

Simon's was recently recognized by CenterState CEO as a Business of the Year finalist in the "Less than 50 Employees" category.  Robert Simpson, President and CEO of CenterState CEO, notified members via email, "Today, it is my pleasure to recognize our Business of the Year finalists for their outstanding achievements over the past year.  These finalists were selected from a competitive pool of more than 50 businesses nominated for this honor. This high caliber slate of nominees made for a very competitive process."

Simon's Joins ACA International

Simon’s Agency was recently accepted as a member of ACA International (The Association of Credit and Collections Professionals) as well as its New York affiliate, NYSCA (New York State Collectors Association).  It is with a great sense of pride that we take this next step in elevating our presence to a national level by working with these organizations to improve our ability to compete at a national level and deliver the best service we can for both our clients and the consumers we work with.  Our organization will be able to take advantage of instructional courses and certifications for our employees as well as participating in lobbying and legislative efforts for our industry. 

A Recap of the 50TH Anniversary & Grand Opening Celebration

On the evening of October 20th Simon’s Agency opened its doors to the Central New York community and its clients with a celebration commemorating the fiftieth anniversary of the agency and the grand opening of its brand new state-of-the-art call center in Liverpool.  Scores of people were treated to the smoky-delicious flavors from the Wing-A-Lings food truck including a variety of chicken wings and strips, pulled pork sandwiches, a hearty chili, and a smoked mac ‘n’ cheese to die for!  After dining outside, guests were invited inside where they were guided through a tour of our call center with stops to mingle with employees in each department, as well as many locally sourced vendors who worked on the building including, Installations Unlimited, Computer Gallery, IMS, and Carpet One as well as the Fleming Race Team, which Simon’s has sponsored over the last several years. 

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The Simon's Method of Debt Collection

Simon’s utilizes an advanced information system and employs a fully trained and experienced staff of collectors operating in a state-of-the-art call center. But there is much more that goes into our collection philosophy.


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