Simon's Agency News

Simon's Agency News

Introducing "From the Owner's Corner"

Today Simon’s Agency, Inc. is launching a new feature to its communications in an effort to share some of the challenges that both our agency and our clients face as we head into 2020.  As you may know the Consumer Financial Protection Bureau (CFPB) is preparing to roll out new regulations specific to debt collection this year which will set the rules for many years to come and should embrace new ways of communicating from texting to chat to email to communications channels that are only now being developed.

Simon's Agency Volunteer Day 2019

Simon’s Agency will be hosting its third annual volunteer day on Saturday, November 9th at the Samaritan Center located at 215 North State Street (formerly St. John the Evangelist Catholic Church).  Leading up to this we will be collecting items to give to the Samaritan Center and will drop them when we go.  If you would like to donate any items you can mail them to:  Simon’s Agency, Inc., c/o John Viggiano, 4963 Wintersweet Drive, Liverpool, NY 13088.  You may also drop items to Simon’s Monday through Friday by appointment. Please email us to arrange a time. We are generally available M-F 9am-5pm.  As always you may also donate directly to the Samaritan Center.  Please visit www.samcenter.org/how-you-can-help for more information.

Mr. Buckles Goes To Washington

Simon’s Agency's COO, Tim Buckles participated in ACA International's Washington Insights Fly-In May 14-16, 2019.  Tim joined nearly 100 collection agency representatives from around the country in Washington, DC to share the points of pain that many of these agencies are currently dealing with.  Tim introduced a round table discussion by describing Simon's own advocacy efforts with regard to stringent and often-times contradictory rules and regulations for the industry.

Simon's Agency Volunteer Day 2018

Simon’s Agency will be hosting its second annual volunteer day on Saturday, November 10th at the Samaritan Center located at 215 North State Street (formerly St. John the Evangelist Catholic Church).  Leading up to this we will be collecting items to give to the Samaritan Center and will drop them when we go.  If you would like to donate any items you can mail them to:  Simon’s Agency, Inc., c/o John Viggiano, 4963 Wintersweet Drive, Liverpool, NY 13088.  You may also drop items to Simon’s Monday through Friday by appointment. Please email us to arrange a time. We are generally available M-F 9am-5pm.  As always you may also donate directly to the Samaritan Center.  Please visit www.samcenter.org/how-you-can-help for more information.

Simon’s Agency, Inc. Receives HFMA Peer Review Designation

CHICAGO, IL – The Healthcare Financial Management Association (HFMA) recently reviewed Simon’s Agency's Debt Collection Services using the Peer Review process. After undergoing the rigorous review, Simon’s Agency’s Debt Collection Services for Healthcare has been awarded the “Peer Reviewed by HFMA®” designation.

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The Simon's Method of Debt Collection

Simon’s utilizes an advanced information system and employs a fully trained and experienced staff of collectors operating in a state-of-the-art call center. But there is much more that goes into our collection philosophy.

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