---
title: Turning Red to Black Blog by Simon's Agency (3)
description: Discussing Topics Related to Revenue Cycle Management, Debt Collection, Debt Recovery and Billing (3)
---

[![](https://www.simonsagency.com/hs-fs/hubfs/Logos/Simons-Agency-Logo-2017-shadow.png?width=2050&height=581&name=Simons-Agency-Logo-2017-shadow.png)](http://simonsagency.com)

- [Home](https://www.simonsagency.com)
- [About](https://www.simonsagency.com/about/) 
    - [The Simon's Method](https://www.simonsagency.com/begin-recovery-now/)
    - [Contact](https://www.simonsagency.com/contact/)
    - [Testimonials](https://www.simonsagency.com/about/testimonials/)
    - [Employment](https://www.simonsagency.com/employment-opportunities/)
- [Services](https://www.simonsagency.com/services/) 
    - [Begin Recovery Now](https://www.simonsagency.com/begin-recovery-now/)
    - [Debt Collection](https://www.simonsagency.com/services/debt-collection/) 
          - [Medical Debt Collection](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/) 
                  - [Hospitals](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/hospitals)
                  - [Physician & Groups](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/physicians)
                  - [Ambulance](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/ambulance)
                  - [Urgent Care](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/urgent-care)
                  - [Convalescent](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/convalescent-care)
                  - [Dental](https://www.simonsagency.com/services/debt-collection/medical-debt-collection/dental-groups)
          - [Consumer Debt Collection](https://www.simonsagency.com/services/debt-collection/consumer-debt-collections/)
          - [Commercial Debt Collection](https://www.simonsagency.com/services/debt-collection/commercial-debt-collections/)
          - [Municipal Debt Collection](https://www.simonsagency.com/services/debt-collection/municipal-collections/)
          - [Submit RFP](https://www.simonsagency.com/rfp)
    - [Accelerator](https://www.simonsagency.com/accelerator)
    - [Early-Out Self-Pay/Pre-Collections](https://www.simonsagency.com/early-out-self-pay-collections)
    - [Litigation](https://www.simonsagency.com/services/litigation/)
    - [Request for Speaker](https://www.simonsagency.com/speaker)
- [Resources](https://www.simonsagency.com/resources) 
    - Reporting 
          - [Client Access Web (CAW)](http://reporting.simonsagency.com)
          - [How to Send Placements](https://www.simonsagency.com/placing-your-accounts-with-simons-agency)
    - [FAQ](https://www.simonsagency.com/faq)
    - [Submit RFP](https://www.simonsagency.com/rfp)
- [Contact](https://www.simonsagency.com/contact/)
- [Blog](https://www.simonsagency.com/blog) 
    - [News](https://www.simonsagency.com/news)
    - [Simon's Cares](https://www.simonsagency.com/blog/simons-cares)
    - [Turning Red to Black](https://www.simonsagency.com/blog/turning-red-to-black)
    - [From the Owner's Corner](https://www.simonsagency.com/from-the-owners-corner)
- [Pay Bill](https://paysimons.com)

![Turning Red to Black Blog](https://www.simonsagency.com/hs-fs/hubfs/Images/headers/photodune-10706379-abstract-red-smoke-on-black-background-l-JV-1920x500.jpg?width=1920&name=photodune-10706379-abstract-red-smoke-on-black-background-l-JV-1920x500.jpg "Turning Red to Black Blog")

# Turning Red to Black Blog

Turning Red to Black Blog: Discussing Topics Related to Revenue Cycle Management, Debt Collection, Debt Recovery, Debt Management, Billing Operations and Billing Procedures

- [Tweet](https://twitter.com/share)

[![](https://www.simonsagency.com/hubfs/Images/Blogs/Owners%20Corner/united-states-2361405-OC-2-1.jpg)](https://www.simonsagency.com/blog/turning-red-to-black/hr-5330-is-poised-to-disrupt-accounts-receivable-for-healthcare-organizations)

By John Viggiano posted at Jan 16, 2020 11:00:00 AM

## [ATTENTION: H.R. 5330 is Poised to Disrupt Accounts Receivable for Healthcare Organizations](https://www.simonsagency.com/blog/turning-red-to-black/hr-5330-is-poised-to-disrupt-accounts-receivable-for-healthcare-organizations)

This month we are highlighting the Consumer Protection for Medical Debt Collections Act which is being sponsored by U.S. Rep. Rashida Tlaib, D-Mich and should be coming up for a vote early this year.  H.R. 5330 is important to our medical clients for two very specific reasons.  First, it would limit any medical account from going into collections for two full years.  If that isn’t enough to worry you, H.R. 5330 would also eliminate your ability (and our ability) from reporting any medical account to the credit bureaus for one full year. 

- [Tweet](https://twitter.com/share)

[![](https://www.simonsagency.com/hubfs/Images/Blogs/hospice-1761276-w.jpg)](https://www.simonsagency.com/blog/turning-red-to-black/keeping-patient-responsibility-in-mind-when-collecting-on-delinquent-accounts)

By John Viggiano posted at Aug 15, 2019 3:09:04 PM

## [Keeping Patient Responsibility in Mind When Collecting on Delinquent Accounts](https://www.simonsagency.com/blog/turning-red-to-black/keeping-patient-responsibility-in-mind-when-collecting-on-delinquent-accounts)

With patient responsibility making up a larger portion of a consumer’s healthcare costs than in the past, it’s important that [your third-party agency](https://www.simonsagency.com/services/debt-collection/)approaches these debtors as patients first, since many times the patient may either be confused or simply needs a payment plan in order to get back on track.  Either way, during many of these initial negotiations, collectors are finding themselves positioning closer to customer service reps than your traditional collection agent. 

- [Tweet](https://twitter.com/share)

[![](https://www.simonsagency.com/hubfs/Images/Blogs/time%20and%20money%20wide.jpg)](https://www.simonsagency.com/blog/turning-red-to-black/time-is-money-so-what-are-you-waiting-for)

By John Viggiano posted at Jul 11, 2019 12:10:08 PM

## [Time Is Money, So What Are You Waiting For?](https://www.simonsagency.com/blog/turning-red-to-black/time-is-money-so-what-are-you-waiting-for)

Once an organization has decided to use an agency to collect on its bad debt, it must decide when it should start placing its accounts with the agency.  While there are many pieces to consider for [its own placement process](https://www.simonsagency.com/blog/turning-red-to-black/creating-a-successful-accounts-receivable-plan-for-your-organization) – [what information to collect](https://www.simonsagency.com/blog/turning-red-to-black/addressing-communication-options-in-patient-agreements), [what information to turn over](https://www.simonsagency.com/blog/turning-red-to-black/commonsense-prevails-when-consent-is-contractual), [how to place accounts securely](https://www.simonsagency.com/blog/turning-red-to-black/top-five-ways-to-increase-your-collections-roi), among [a multitude of other factors](https://www.simonsagency.com/blog/turning-red-to-black/what-americas-debt-load-means-for-accounts-receivable-managers) – one of the most critical policies, and one which will have a definitive impact on its collections results is *when* to place those accounts.  With this in mind we will explore four key reasons to get placements in sooner than later.

- [Tweet](https://twitter.com/share)

[![](https://www.simonsagency.com/hubfs/Images/Blogs/flagman-190063-wide.jpg)](https://www.simonsagency.com/blog/turning-red-to-black/why-providers-should-care-about-the-cfpbs-proposed-rules-changes)

By John Viggiano posted at May 17, 2019 11:55:00 AM

## [Why Providers Should Care About the CFPB’s Proposed Rules Changes](https://www.simonsagency.com/blog/turning-red-to-black/why-providers-should-care-about-the-cfpbs-proposed-rules-changes)

On May 7, 2019, the [Consumer Financial Protection Bureau](https://www.consumerfinance.gov/) (CFPB) published its highly anticipated [notice of proposed rulemaking](https://files.consumerfinance.gov/f/documents/cfpb_debt-collection-NPRM.pdf) (know as an “NPRM”) under the Fair Debt Collection Practices Act (FDCPA). While the actual rules are intended to apply only to third-party debt collectors covered by the FDCPA, first-party creditors, servicers and providers will certainly be affected by these changes as well.

- [Tweet](https://twitter.com/share)

[![](https://www.simonsagency.com/hubfs/Images/Blogs/girl-worried-1215261-W.jpg)](https://www.simonsagency.com/blog/turning-red-to-black/what-americas-debt-load-means-for-accounts-receivable-managers)

By John Viggiano posted at Mar 14, 2019 4:11:14 PM

## [What America’s Debt Load Means for Accounts Receivable Managers](https://www.simonsagency.com/blog/turning-red-to-black/what-americas-debt-load-means-for-accounts-receivable-managers)

Credit counselors and economists having been concerned about the debt load that Americans carry for many years but as the twenty-teens begin pushing into the twenty-twenties their concern is continuing to grow.  Whether it’s the survey results from the National Foundation for Credit Counseling 2018 survey finding that [25% of adults don’t pay their bills on time](https://www.nbcnews.com/business/consumer/americans-are-having-more-trouble-paying-their-debt-reaching-tipping-n862321) while 8% have collection accounts or an Aite Group survey finding that [60% of Americans are anxious about paying their bills on time](https://www.businesswire.com/news/home/20181129005267/en/10-Americans-Anxious-Bills-Late-Paying-Study) and as many as half are late on paying them or a study presented just last month by the Federal Reserve Bank of New York that [a record 7 million Americans are 90 or more days late on their auto loan payments](https://www.msn.com/en-us/money/markets/a-record-7-million-americans-are-90-days-behind-on-their-auto-loan-payments/ar-BBTvgGB), the angst centers around the feeling that [America’s debt load may be reaching a tipping point](https://www.nbcnews.com/business/consumer/americans-are-having-more-trouble-paying-their-debt-reaching-tipping-n862321).

[Previous](https://www.simonsagency.com/blog/turning-red-to-black/page/2) [All posts](https://www.simonsagency.com/blog/turning-red-to-black/all) [Next](https://www.simonsagency.com/blog/turning-red-to-black/page/4)

## Sign-up for the Simon's Says E-Newsletter

### From the Owner's Corner

[View All Posts](https://www.simonsagency.com/blog/)

 

 

### Simon's Cares

[View All Posts](https://www.simonsagency.com/blog/simons-cares)

 

### Turning Red to Black

[View All Posts](https://www.simonsagency.com/blog/turning-red-to-black)

### Subscribe to Turning Red to Black Blog Notifications

#### The Simon's Method of Debt Collection

Simon’s utilizes an advanced information system and employs a fully trained and experienced staff of collectors operating in a state-of-the-art call center. But there is much more that goes into our collection philosophy.

[![ BEGIN RECOVERY NOW ](https://no-cache.hubspot.com/cta/default/475735/39d85521-1e4c-49c3-98f4-fc1d01e647ec.png)](https://cta-redirect.hubspot.com/cta/redirect/475735/39d85521-1e4c-49c3-98f4-fc1d01e647ec)

#### Let Our Experts Help with Your Accounts Receivable

Our staff is always ready to respond to your requests and questions.  Please click the button below to contact our sales or client services teams or reach us by phone at 1-866-454-8701.  For consumer concerns, please call 1-844-588-8833.

[![CONTACT SIMON'S NOW ](https://no-cache.hubspot.com/cta/default/475735/7228516d-1991-4a74-956d-84ca2a5af6c2.png)](https://cta-redirect.hubspot.com/cta/redirect/475735/7228516d-1991-4a74-956d-84ca2a5af6c2)

- [ ![facebook-icon-logo-png-transparent](https://www.simonsagency.com/hs-fs/hubfs/facebook-icon-logo-png-transparent.png?width=40&height=40&name=facebook-icon-logo-png-transparent.png)](https://www.facebook.com/simonsagencyinc)
- [ ![logo-white](https://www.simonsagency.com/hs-fs/hubfs/logo-white.png?width=36&height=37&name=logo-white.png)](https://twitter.com/simonsagencyinc)
- [![Simon's Agency LinkedIn](https://www.simonsagency.com/hs-fs/hubfs/Images/linked-in-logo.png?width=45&height=45&name=linked-in-logo.png)](https://www.linkedin.com/company/simons-agency)
- [ ![Youtube-icon-vector-03](https://www.simonsagency.com/hubfs/Youtube-icon-vector-03.svg) ](https://www.youtube.com/user/simonsagencyinc)

### Who is Simon's Agency

- [Home](https://www.simonsagency.com/)
- [About](https://www.simonsagency.com/about/)
- [News](https://www.simonsagency.com/news/)
- [Contact](https://www.simonsagency.com/contact/)
- [Testimonials](https://www.simonsagency.com/about/testimonials/)
- [Employment Opportunities](https://www.simonsagency.com/employment-opportunities/)
- [Simon's Cares](https://www.simonsagency.com/blog/simons-cares)

### Simon's Client Web Portal

- [Simon's Client Access Web Portal](http://reporting.simonsagency.com)
- [CAW Monthly Training Webinar Signup](https://www.simonsagency.com/training)
- [CAW Fast Track Cheatsheet](https://www.simonsagency.com/hubfs/Pdf/CAW%20Fast%20Track%20Cheatsheet.pdf) 
- [CAW Placements Cheatsheet](https://www.simonsagency.com/hubfs/Pdf/Simons_Placements.pdf)

### Debt Collection Services

- [The Simon's Method](https://www.simonsagency.com/begin-recovery-now/)
- [Debt Collection](https://www.simonsagency.com/services/debt-collection/)<https://www.simonsagency.com/services/debt-collection/medical-claims-collections/>
- [Healthcare Collections](https://www.simonsagency.com/services/debt-collection/medical-claims-collections/)<https://www.simonsagency.com/services/debt-collection/consumer-debt-collections/>
- [Consumer Collections](https://www.simonsagency.com/services/debt-collection/consumer-debt-collections/)<https://www.simonsagency.com/services/debt-collection/commercial-debt-collections/>
- [Commercial Collections](https://www.simonsagency.com/services/debt-collection/commercial-debt-collections/)<https://www.simonsagency.com/services/debt-collection/municipal-collections/>
- [Municipal Collections](https://www.simonsagency.com/services/debt-collection/municipal-collections/)<https://www.simonsagency.com/early-out-self-pay-collections>
- [Pre-Collections](https://www.simonsagency.com/early-out-self-pay-collections)<https://www.simonsagency.com/early-out-self-pay-collections>
- [Early-Out Self-Pay](https://www.simonsagency.com/early-out-self-pay-collections)
- [Litigation](https://www.simonsagency.com/services/litigation/)

### Simon's Client Resources

- [Client Resources Home](https://www.simonsagency.com/resources)
- [Frequently Asked Questions](https://www.simonsagency.com/faq/)
- [Simon's Exclusive Referral Program](https://www.simonsagency.com/referrals)
- [Submit Your RFP to Simon's](https://www.simonsagency.com/rfp)
- [Request a Speaker for Your Event](https://www.simonsagency.com/speaker)
- [Simon's Blogs](https://www.simonsagency.com/blog)
- [Website Accessibility Statement](https://www.simonsagency.com/accessibility)

### Simon's Agency, Inc.

For all consumer inquiries:  
**Toll-Free:** 1-844-588-8833  
**Phone:** 315-454-8833  
[www.paysimons.com](https://paysimons.com)

For all sales and client inquiries:  
**Toll-Free:** 1-866-454-8701   
**Phone:** 315-454-8700

[New York (Corporate Office)](https://www.simonsagency.com/new-york-collection-agency/)  
4963 Wintersweet Dr.  
Liverpool, NY 13088   
[*Directions*](https://www.google.com/maps/place/Simon's+Agency,+Inc./@43.116904,-76.145093,17z/data=!3m1!4b1!4m2!3m1!1s0x0:0xaea4ee4a7428258a)

Mailing Address  
Simon’s Agency, Inc.  
PO Box 5026  
Syracuse, NY 13220

[![The Association of Credit and Collections Professionals & New York State Collectors Association](https://www.simonsagency.com/hs-fs/hubfs/Images/banner/footer%20logo%20box%201x3-ACA-NYSCA.png?width=360&name=footer%20logo%20box%201x3-ACA-NYSCA.png "The Association of Credit and Collections Professionals & New York State Collectors Association")](http://www.acainternational.org)

![MGMA Affiliate Member](https://www.simonsagency.com/hs-fs/hubfs/Images/Footers/footer%20logo%20box%201x3-MGMA19.png?width=360&name=footer%20logo%20box%201x3-MGMA19.png "MGMA Affiliate Member")

[![](https://www.simonsagency.com/hubfs/image-png-2.png)](https://www.debtlink.com/ny/liverpool/collection-agencies/simon-s-agency-inc)

Simon's Agency, Inc. are debt collectors attempting to collect a debt. Any information will be used for that purpose.

NMLS #1584752

©2020  Simon's Agency, Inc.