Turning Red to Black Blog

Consider this scenario. You’ve sent a statement to your patient or customers several times. It’s now three months later and the bill remains unpaid. There has been no response to your calls and letters. You have a collection agency in place to handle your debt recovery so when is enough, enough?  When is it time to put your frustration away for good and move your accounts over to the collection agency?

You mailed the statements, you made the calls, not once did they let you know there was a problem with the bill.  Now the account is in collections and then, “Whhammo!!” Not only do they call, they won’t calm down and be reasonable.  What’s the best way to regain control of the situation?

There are many topics and areas to consider when orchestrating an overall process for dealing with your collection accounts and communicating with your debt collection agency effectively.  In this article we will explore three of the most important areas.

If this is the first time you’ve hired a collection agency, you may not realize that the initial process takes some time to yield positive and long lasting results.  While it can take 30 to 60 days to start receiving your collected revenue there are processes going on behind the scenes that will set the stage for your long term results. You are probably thinking the money’s going to come rolling in right away.  While any agency would love to be able to tell you that’s the way it works (and some will even try), unfortunately, that’s not usually the case.  This process takes time but understanding what goes into successful recovery can help ease your any concern you may during the initial stages of debt collection. 

So here are 8 things to expect from the best and most reputable agencies, including Simon's Agency, Inc.: