Applied Recovery Science

Applied Recovery Science Blog

Applied Recovery Science Blog: Discussing Tools, Technologies and Techniques used in Revenue Cycle Management, Medical Billing, Billing Management, Collections, Debt Recovery, Call Centers and more.

Can't You Hear Me Knocking?

If you like the Rolling Stones song by the same name, you’ll really appreciate this scary fact, Americans are only answering their cell phones 47% of the time according to Hiya, an authority on the subject.  Less than half of all attempts to reach consumers on their cell phones and yet statistics show that Americans check their cell phone every 12 minutes or 80 times each day!

ATTENTION: H.R. 5330 is Poised to Disrupt Accounts Receivable for Healthcare Organizations

This month we are highlighting the Consumer Protection for Medical Debt Collections Act which is being sponsored by U.S. Rep. Rashida Tlaib, D-Mich and should be coming up for a vote early this year.  H.R. 5330 is important to our medical clients for two very specific reasons.  First, it would limit any medical account from going into collections for two full years.  If that isn’t enough to worry you, H.R. 5330 would also eliminate your ability (and our ability) from reporting any medical account to the credit bureaus for one full year. 

Creativity Collects Money

For over fifty years, Simon’s Agency has been collecting its clients’ money by using a mix of creativity, technical know-how and one very consistent model for paying its clients.

By the Numbers: Offsetting Your Organization’s Losses

Do you know how many new sales are required to offset a loss?  Whether that’s surgeries, subscriptions or sofas you need to sell, it can be eye-opening when you figure out just how much you’ll have to do in order to recoup your losses.

We’re Not Your Typical Call Center. We’re a Finely Tuned Operation.

Simon’s Agency has spent the last fifteen years continually implementing strategies that will help us grow and improve our operations as a whole.  Each and every part of our process is analyzed and enhanced in order to confront both the newest challenges as well as the age-old ones that require a constant dedication to improvement. This is why we generally double the national average collection success rate across all sectors of healthcare providers.* 

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The Simon's Method of Debt Collection

Simon’s utilizes an advanced information system and employs a fully trained and experienced staff of collectors operating in a state-of-the-art call center. But there is much more that goes into our collection philosophy.


Let Our Experts Help with Your Accounts Receivable

Our staff is always ready to respond to your requests and questions.  Please click the button below to contact our sales or client services teams or reach us by phone at 1-866-454-8701.  For consumer concerns, please call 1-844-588-8833.