Choosing the Right Collection Agency

Familiarize Yourself with Debt Recovery Solutions and Third-Party Collections

This guide is designed to help Revenue Cycle Directors and Billing Managers understand the tools and methods used by  collection agencies to recover money owed to your organization by delinquent customers, patients and constituents.

Whether your organization is a healthcare group, consumer lender, municipality or commercial bank, this guide will help inform your search process by:

  • Outlining the three critical areas any good agency should excel in.
  • Educating you on operational strategies that agencies utilize.
  • Providing important questions and tips that will help you select the best agency for your debt collection needs.