Knowing the Difference Between a Payer and a Staller
A call comes in and you have a patient on the phone. You have their account in front of you and know what they owe and why they owe it. But you don’t know what their circumstances are or if they are even ready to pay. How much time should you spend working with this patient? Find out by clicking the link below and you'll also learn about four important things to remember during any debt negotiation.