The Billing & Collections Adviser - Issue #7 - February 2017
Click here to view online
set1-divider-shadow.png
photodune-10542414-financial-heat-xl-wide.jpg
set1-divider-shadow.png
Negotiating with a Debtor Part Two
credit card over phone

Achieving a Satisfactory Payment Arrangement

What happens when you receive a call from your patient but they are insisting they cannot afford to pay the balance in full? At this point, the very first thing you should consider is that you have a willing payer on the phone. Don’t get thrown off balance by the negative implication of the patient being unable to pay the whole bill.  Instead, embrace the fact that they are calling to give you money. 

Continue Reading Article
photodune-6855300-financial-aid-l-300x150.jpg
Before a successful billing and collections strategy can begin, your billing department needs to arm its employees with a plan of attack. Developing a set of standard criteria gives your team the rules and direction they need to approach each account confidently.
Frustration!!!
You mailed the statements, you made the calls, not once did they let you know there was a problem with the bill.  Now the account is in collections and, “Whhammo!!” Not only do they call, they won’t calm down. What’s the best way to regain control of the situation?
Additional Resources
Resources, content and strategies to help you maximize your billing and collections efforts:
Choosing the right collection agency
Selling debt recovery to your C-Suite
Request a Speaker
Submit your RFP to Simon's
BandCAdviser-ATW.jpg


Business and Industry Links from the World Wide Web:

Five lessons we can all learn from Tom Brady

FedEx founder shares his 10 rules for success

Ten revenue cycle tips from healthcare experts

What successful people say in their out-of-office email alerts

9 business tools for working smarter instead of harder

10 bad habits to remove from your daily routine

8 Hacks for Microsoft Word
    
Simon's Agency, Inc. | 4963 Wintersweet Drive, Liverpool, NY 13088 | 315-454-8700

You received this email because you are subscribed to emails from Simon's Agency, Inc.
 Update your email preferences to choose the types of emails you receive. Unsubscribe from all future emails