Join Us in New York and New Jersey As We Wrap Up Our 2019 Conference Schedule with Two HFMA Institutes!

First, Simon's will be attending the NJ/Philly HFMA Annual Institute at the Borgata in Atlantic City to start off the month of October. Following that, Simon's will be sponsoring the brand new Lounge at the Region 2 Fall Institute in Central New York and premiering our presentation, "The $2 Million Disruption: How to Benchmark Your Way to a Better Return Through Resource Alignment & Process Improvement" at 10:45 am on Thursday, October 10th. Attend our session, visit us at the Lounge for a complementary energy boost or stop by our booth to learn more about Simon's Debt Collection Services for Healthcare.

• NJ HFMA Annual Institute (Borgata, Atlantic City, NJ) - October 2-4
• HFMA Region 2 Fall Institute (Turning Stone Resort & Casino, Verona, NY) – October 9-11

Click Here For More Information or To Schedule a Meeting with Simon's Onsite!

See it first only at the HFMA Region 2 Fall Institute at Turning Stone!

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Simon's Third Annual Volunteer Day is November 9th

Every fall Simon's employees volunteer at the Samaritan Center in Downtown Syracuse to help feed the needy.  Simon's collects items needed by the Samaritan Center leading up to our volunteer day.  This year, Simon's will be collecting cash donations at the Lounge during the HFMA Reg 2 Conference. Cash and item donations can also be dropped or shipped to Simon's as well. 

Click here for more information and a list of needed items

Keeping Patient Responsibility in Mind When Collecting on Delinquent Accounts

With patient responsibility making up a larger portion of a consumer’s healthcare costs than in the past, it’s important that your third-party agency approaches these debtors as patients first, since many times the patient may either be confused or simply needs a payment plan in order to get back on track.  Either way, during many of these initial negotiations, collectors are finding themselves positioning closer to customer service reps than your traditional collection agent.

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Time Is Money, So What Are You Waiting For?

Once an organization has decided to use an agency to collect on its bad debt, it must decide when it should start placing its accounts with the agency.  While there are many pieces to consider for its own placement process – what information to collect, what information to turn over, how to place accounts securely, among a multitude of other factors – one of the most critical policies, and one which will have a definitive impact on its collections results is when to place those accounts.  With this in mind we will explore four key reasons to get placements in sooner than later.

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